Curriculum Vitae

Education

April 2014 – Present

Local IT ITIL Specialist | Application Super User | National Incident Dispatcher

IKEA Finance & Services AG
Pratteln - CH
  • Onsite IT responsible for the Pratteln BL Store.
  • Second level Supporter, National Incident Dispatcher to all 11 retail locations, ITIL documentation responsible for all CH local IT solutions in cooperation with ITSM for a continuous support flow by our international Service Desk, Incident Management tool Super User.
  • Tasks include: Life-cycle management, project roll-outs, infrastructure rebuilds, solution roll-outs, Retail IT incident monitoring & resource dispatching, IT Consultant for: Sales, Facility & Interior Design  providing business specific knowledge.
 


March 2013 – April 2014

Security Centre Operator

Securitas AG
Basel - CH
  • Onsite responsible for the operation of a security centre for a customer in the pharmaceutical industry.
  • Tasks included: IT System Monitoring, reporting, documenting incidents and first level response to all  on-site emergency’s.



March 2012 – January 2013

Sales Manager Northern Europe

CNI-XINYUAN PRINTING BLANKET CO.
Zuzgen – CH
  • Sales manager for northern Europe, Africa and India.
  • Tasks included: Online marketing, web design, data entry, sales and first level support.

May 1st - 20th

DRUPA 2012 (Worlds largest print media trade fair)
Düsseldorf – DE
  • As part of the Airdot.net CNI Team I was responsible for setting up and maintaining the IT infrastructure of our booth.
  • In addition, I was put in place as sales manager for English speaking customers.



June 2009– Present

Online Marketing

PrintManiac.co.uk
London – UK
  • Responsible for the Search Engine Optimization and the coordination of marketing.
  • This work was on behalf Blackwell Print UK and Advantage Digital Media.



May- November 2009

Contractor

Self employed
London - UK
  • Developing an online staff payment solution and the necessary online infrastructure for Conduit Workforce UK.
  • Council department for local labour Tunbridge Wells.



September 2007- March 2009

Event Coordinator

JSCP Events
 Lincoln - UK
  • Responsible for Marketing and onsite support at functions, conferences and events



July- August 2005

College Summer Break Job

Nonoplast AG
Wallbach – CH
  • Support for onsite building maintenance.



June 2007– 2009

University of Lincoln

Lincolnshire - United Kingdom

BA (Hons) - Marketing and Management

  • After 2 years of study I took an extended gap year in order to gather Proffessional experiance in order to do my Masters at a later satge.



August 2004 - June 2007

Strodes College London

Egham - United Kingdom

  • Study of As and A2 Levels ( Maturität )
  • Classes taken included Physics, ICT ( Information communication technology ), Math, English, German, Business Studies and Generall Studies including Art.



August 1999 – June 2004
Secondary School

Mumpf - Switzerland

  • Sekundarschulabschluss